Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

 

1. Information We Collect

When you use our services, we collect the following personal information:

• Name, phone number, address

• Email address and e-mail correspondence with clients

• Photos of paintings submitted for restoration

We do not collect or store any financial information, as payments are made exclusively by check.

 

2. How We Use Your Information

We use the information you provide to:

•Evaluate and provide a bid for restoration services.

•Communicate with you regarding your painting, shipping details, and service updates.

•Respond to your inquiries and customer support requests.

Send marketing and promotional emails about our services, special offers, or related content that may be of interest to you.

 

3. Marketing Communications and Opt-Out

We may send occasional marketing emails to customers who have previously used our services or inquired about them. These emails may include:

•Special offers or discounts on restoration services.

•Updates about our business or new service offerings.

•Helpful tips and insights about oil painting care and restoration.

If you prefer not to receive marketing emails, you may opt out at any time by:

•Contacting us at [email protected] with a request to be removed from our mailing list.

Even if you opt out of marketing emails, you will still receive transactional or service-related communications necessary to fulfill your restoration requests.

 

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared under the following circumstances:

•If required by law, court order, or legal process.

•To protect our legal rights, property, or safety.

5. Data Security

We take reasonable precautions to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These precautions include:

Restricted access to customer records, ensuring only authorized personnel can view them.

No storage of financial data, eliminating risks associated with payment processing.

Regular monitoring of our website to detect and prevent security vulnerabilities.

While we take these steps to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

 

6. Data Retention

We retain your contact information and related email communications for record-keeping purposes. If you wish to have your information deleted, please contact us at [email protected]

 

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

9. Contact Information

 

If you have any questions about this Privacy Policy, please contact us at:

[email protected]

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